Who can benefit?

MSI Academy is available to any individuals within MSI member firms. It provides a convenient route to free online learning.

As well as 5-10 minute learning videos that can be fitted around a busy schedule, there are downloadable Quick Guides, links to podcasts, useful websites, and book recommendations. It is usable on PCs, tablets and smart phones. A Learning Journal automatically records progress, making it easy to keep learning records for CPD purposes. To start benefitting from MSI Global Academy, Register in the top menu and add the details of all the people in your firm who would like to have access.

Curated learning content

MSI Academy provides curated learning content covering the main business skills needed by partners, professionals and business services staff, including learning collections on:

  • Strategic Firm Management
  • Client Service and Development
  • Training and Helping People to Learn
  • Good Business Writing
  • Managing People
  • Pricing and Fees
  • Personal Business Development and Networking
  • Innovation and Developing New Services
  • Presentation skills
  • Pitching and Selling
  • Personal Management Skills
  • Communication and influencing
  • Diversity and Inclusion
  • Health and Wellbeing

The Professional Skills Programme

As well as the curated learning resources, MSI Academy provides a comprehensive Professional Skills Programme. As well as a series of videos, each module includes a detailed handout and links to further learning materials. You can complete the whole programme or selected modules.

The Professional Skills Programme includes 12 self-paced on-line modules covering:

  • Delivering excellent service under pressure
  • Speaking confidently and impressively in meetings and in public
  • Achieving goals and managing time to maximise your effectiveness
  • Effective people management to get things done through others
  • Consultative selling to understand client needs and show you can deliver
  • Becoming a master influencer to persuade clients, contacts and colleagues
  • Learning, dealing with change and developing resilience
  • Giving effective feedback to develop people and raise performance
  • Becoming a valued and trusted adviser
  • Dealing with challenging situations and difficult people
  • Tapping into your creativity to produce valuable micro-innovations
  • Developing and leading a great team to achieve outstanding results

For more information please contact hello@firmacademy.co.uk or memberservices@msiglobal.org.

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